PrivacyPolicy

1. Information We Collect

Personal Information

• • Account information (name, email address, phone number)
• • Academy information (academy name, address, contact details)
• • User profile information (role, preferences, avatar)
• • Payment information (processed securely through Stripe)

Educational Data

• • Student profiles and academic records
• • Session notes and progress tracking
• • Feedback and assessment data
• • Communication records between users

Technical Information

• • Device information and browser type
• • IP address and location data
• • Usage analytics and performance metrics
• • Log files and error reports

2. How We Use Your Information

Service Provision

• • Providing and maintaining the EduUps platform
• • Managing user accounts and authentication
• • Processing payments and billing
• • Sending service-related notifications

Educational Support

• • Facilitating communication between teachers, students, and parents
• • Tracking student progress and generating reports
• • Providing personalized learning recommendations
• • Supporting academy management and operations

Improvement and Analytics

• • Analyzing usage patterns to improve our services
• • Conducting research on educational effectiveness
• • Developing new features and functionality
• • Ensuring platform security and preventing fraud

3. Data Sharing and Disclosure

Within Your Academy

Information is shared with appropriate users within your academy based on their role and permissions:

• • Administrators can access all academy data
• • Teachers can access their students' information
• • Parents can access their children's data
• • Students can access their own learning materials and progress

Service Providers

We work with trusted third-party service providers who help us operate our platform:

• • Stripe for payment processing
• • AWS for cloud hosting and data storage
• • SendGrid for email delivery
• • Analytics providers for usage insights

Legal Requirements

We may disclose information when required by law or to protect our rights, your safety, or the safety of others.

4. Data Security

5. Your Rights and Choices

Access and Control

• • Access and download your personal data
• • Correct inaccurate or incomplete information
• • Delete your account and associated data
• • Restrict or object to certain data processing

Communication Preferences

• • Opt out of marketing communications
• • Customize notification settings
• • Choose data sharing preferences

6. Children's Privacy

We take special care to protect children's privacy in accordance with COPPA and other applicable laws:

• • Parental consent required for children under 13
• • Limited data collection for educational purposes only
• • Parents can review and delete their child's information
• • No behavioral advertising to children

7. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses and adequacy decisions.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• • Account data: Until account deletion
• • Educational records: As required by educational regulations
• • Financial data: 7 years for tax and accounting purposes
• • Analytics data: Aggregated and anonymized after 2 years

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our platform. Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: